Customer Insights, Automated.
Leverage AI to transcribe, score, and analyze customer conversations instantly. Identify pain points, optimize call flows, and gain clarity without guesswork.
VISION
Is your team still wasting countless hours manually reviewing customer phone calls?
Looking for a Solution?
OUR PRODUCT
SentimentAI
Businesses get more done when your team’s workflow is automated.
IMPROVE EFFICIENCY
01
Clear Communication Across All Barriers
Our tool instantly transcribes and translates conversations, breaking down communication barriers caused by difficult accents, regional dialects, or language differences. This technology ensures everyone can understand and be understood, making your interactions more accessible and effective regardless of linguistic challenges.
IMPROVE EFFICIENCY
02
Comprehensive Conversation Assessment
Our tool analyzes conversation content to provide meaningful scoring, delivering valuable metrics for performance reviews, quality assurance in customer service, and targeted training initiatives. By evaluating interactions objectively, it helps identify strengths and improvement areas across your team's communications.
IMPROVE EFFICIENCY
03
Contextual Insight Extraction
Our SentimentAI leverages an advanced reasoning model to generate concise, focused summaries tailored to specific areas of interest. This capability allows users to quickly extract essential insights without manually reviewing lengthy conversations, making critical information immediately accessible and actionable.
IMPROVE EFFICIENCY
04
Secured Processing with Zero Data Retention
SentimentAI safeguards data security through stream-only processing that never stores audio files after analysis. Our system works via direct API calls to your secured storage, returning only the specific information requested without retaining any data on our servers. For enhanced privacy protection, SentimentAI can be configured to filter out sensitive information like PII and payment details, ensuring compliance with privacy regulations while delivering valuable insights.
IMPROVE EFFICIENCY
05
Secured Processing with Zero Data Retention
SentimentAI safeguards data security through stream-only processing that never stores audio files after analysis. Our system works via direct API calls to your secured storage, returning only the specific information requested without retaining any data on our servers. For enhanced privacy protection, SentimentAI can be configured to filter out sensitive information like PII and payment details, ensuring compliance with privacy regulations while delivering valuable insights.
WHY DATAPOSITIVE
AI/ML Modules
IMPROVE EFFICIENCY
Speech to Text
Capture Every Customer Insight with Advanced Speech-to-Text.
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Instant Precision: Our technology transcribes conversations with millisecond-accurate timestamps, converting audio to searchable text immediately.
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Time-Saving Efficiency: Replace error-prone manual transcription with our system that delivers accurate customer intelligence in seconds.
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Global Accessibility: Enable clear communication across language barriers with automated translation capabilities for international teams.
IMPROVE EFFICIENCY
Conversational scoring
AI-Powered Conversational Scoring for Objective Call Assessment
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Data-Driven Evaluation: Our AI analyzes entire conversations on a precise 0-100 scale, uncovering insights that traditional quality assurance methods miss.
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Customizable Criteria: Tailor scoring parameters to align perfectly with your specific business objectives and industry standards.
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Performance Intelligence: Identify top performers, coaching opportunities, and customer satisfaction factors with objective, consistent measurement.
IMPROVE EFFICIENCY
Context Analysis
Context Analysis for Instant Conversation Intelligence
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Efficient Interpretation: Our reasoning model transforms complex conversations into concise summaries, delivering key points immediately without requiring full transcript review.
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Comprehensive Insight: Each summary identifies customer concerns, sentiment patterns, and resolution paths for complete conversation understanding.
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Business-Ready Intelligence: Convert raw conversation data into actionable insights that directly impact your decision-making and results.
COMPANY
Volaso in Numbers
247
Employees
5
Core Teams
326
Partners Worldwide
$200m
Capital
COLLABORATION
Our Industry Partners